Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Willa Sparks

Willa Sparks

December 23, 2025

5  out of  5
rating by Willa Sparks
"Mr.Rodney,was awesome he help me save money ,answer my questions and concern.thank you Mr.Rodney"
We responded:
"Willa, I'm so glad our team has been able to give you such a great experience! - Barry"
Profile photo of Marah Barthelmess

Marah Barthelmess

December 23, 2025

5  out of  5
rating by Marah Barthelmess
"Nicole was very helpful and patience with me. She found me the best deals and stayed in contact with me until everything was finalized. Would recommend to anyone and give a 10 out of 10!"
We responded:
"Marah, I’m happy to hear we could provide you with a positive insurance experience! - Barry"
Profile photo of Shelley Ellisor

Shelley Ellisor

December 22, 2025

5  out of  5
rating by Shelley Ellisor
"Melissa Rogers was a big help. Although I haven’t purchased insurance yet, (I just haven’t sat down and compared what I have). I’m not going to say that I won’t. The prices she gave me looked very good."
We responded:
"Shelley, I’m happy to hear we could provide you with a positive insurance experience! - Barry"
Profile photo of Ana Forero

Ana Forero

December 19, 2025

5  out of  5
rating by Ana Forero
"Estoy muy feliz con este seguro. Y siempre he recibido buena atención de María. Agradezco mucho la paciencia y el tiempo para explicarme todas mis dudas."
We responded:
"Ana, mi equipo y yo siempre estamos encantados de ayudarle con sus necesidades de seguro! ¡Gracias por confiar en nosotros! - Barry"
Profile photo of Leann Wade

Leann Wade

December 16, 2025

5  out of  5
rating by Leann Wade
"I had a great experience with Joyce at the East Frw.y. location. She is always helpful and has a great personality working with the public. I definitely will give her 5 stars! She is a valuable worker.🩷"
We responded:
"Leann, thank you for giving my team and I the opportunity to assist you! - Barry"
Profile photo of Victoria Wright

Victoria Wright

December 3, 2025

5  out of  5
rating by Victoria Wright
"She had all information and was very professional"
We responded:
"Victoria, thank you for the five-star review! We appreciate your support! - Barry"
Profile photo of Clyde W Brown Jr

Clyde W Brown Jr

November 28, 2025

5  out of  5
rating by Clyde W Brown Jr
"Mrs Joyce Tate is very professional very helpful and set us up on a wonderful plan. Plan that we can afford. She's a great access to the company. And a beautiful person."
We responded:
"Clyde, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Barry"
Profile photo of Tony Villegas

Tony Villegas

November 18, 2025

5  out of  5
rating by Tony Villegas
"Gracias señorita María es un excelente servicio estoy muy satisfecho"
We responded:
"Tony, muchas gracias por sus palabras! Nos alegra mucho saber que quedó satisfecho con el servicio. Aquí estamos para ayudarle siempre que lo necesite! - Barry"
Profile photo of Chris Waite

Chris Waite

November 12, 2025

5  out of  5
rating by Chris Waite
"Melissa was very helpful and answered all of my questions. Thank you so much!"
We responded:
"Chris, thank you for giving my team and I the opportunity to assist you! - Barry"
Profile photo of Dede Watson

Dede Watson

November 5, 2025

5  out of  5
rating by Dede Watson
"I had a great experience! I saved over $300 over a six month period, for my auto insurance, thanks to Melissa and Debbie. They were very helpful and the service was great!"
We responded:
"Dede, my team and I are always here to serve you and your insurance needs. - Barry "
Profile photo of Jennifer J

Jennifer J

October 31, 2025

5  out of  5
rating by Jennifer J
"Top notch service here. Charles is very knowledgeable and helpful."
We responded:
"Jennifer, we will always strive to leave you with a wonderful customer service experience! Thank you. - Barry"
Profile photo of J

J

October 30, 2025

5  out of  5
rating by J
"My experience with Charles is always consistent"
We responded:
"J, thank you for trusting us! - Barry"
Profile photo of Silvie Garza

Silvie Garza

October 29, 2025

5  out of  5
rating by Silvie Garza
"I am a first time home buyer and Charles made the home insurance process simple for me. He also gave me a great deal with bundling my auto and life insurance."
We responded:
"Silvie, thank you so much for your kind words! We truly appreciate your trust and are excited to support you as a first-time homebuyer! - Barry"
Profile photo of Marilyn McGraw

Marilyn McGraw

October 15, 2025

5  out of  5
rating by Marilyn McGraw
"Shot out to Ms. Maria! She was very helpful setting up my drive and safety Her personality is very patient and very relaxing. Thanks so much !"
We responded:
"Marilyn, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Barry"
Profile photo of Dezarei Richey

Dezarei Richey

October 8, 2025

5  out of  5
rating by Dezarei Richey
"Debbie was extremely helpful and informative. She explained all the steps and the transition from old insurance to new one was seamless. (Also saving almost $70 a month now!!)"
We responded:
"Dezarei, thank you for the great feedback! We're thrilled Debbie made the switch smooth! - Barry"
Profile photo of Donald Joned

Donald Joned

October 3, 2025

5  out of  5
rating by Donald Joned
"Ms. Joyce is amazing. She’s the Life specialist that’s helped my family. She recently saved me a lot of money on my auto insurance. Go and see Joyce at this office."
We responded:
"Donald, thank you for sharing your experience! We appreciate your recommendation! - Barry"
Profile photo of Michael Brown

Michael Brown

October 3, 2025

5  out of  5
rating by Michael Brown
"I want to recommend anyone that is looking for some good insurance no matter what kind it is, that you go to Mrs Joyce Tate. Best services, guaranteed best price searcher, and awesome communication. You will love it when you give her a call"
We responded:
"Michael, thank you for the great recommendation! Our team is dedicated to providing excellent service, and clear communication—always here to help with all your insurance needs! - Barry"
Profile photo of allison

allison

September 30, 2025

5  out of  5
rating by allison
"Maria was a great help to my family when we were shopping around for auto and home insurance!"
We responded:
"Allison, thank you so much for sharing this with us! We are so thrilled that Maria was a great help to your family. My team and I are always here to help! - Barry "
Profile photo of homer capetillo

homer capetillo

September 26, 2025

5  out of  5
rating by homer capetillo
"Charles was very helpful on getting me the best price"
We responded:
"I am so happy to hear that Charles took such great care of you! Thank you for sharing, Homer! - Barry "
Profile photo of Claudia Cruz

Claudia Cruz

September 26, 2025

5  out of  5
rating by Claudia Cruz
"Maria was very friendly and helpfully on helping me process my parent’s policy payment. I had previously called State Farm’s Customer Service line and they were no help, but thankfully Maria helped me resolve the issue with no problem."
We responded:
"Claudia, I am so happy to hear that Maria was super helpful! My team and I are always here for you! - Barry "
Profile photo of Antoine Mendenhall

Antoine Mendenhall

September 17, 2025

5  out of  5
rating by Antoine Mendenhall
"Joyce Tate where professional and understanding in explaining my policy and getting me the best deal possible. I recommend her if anyone needs car insurance."
We responded:
"Antoine, thank you for taking a moment to share your positive experience with us! - Barry"
Profile photo of Miguel Contreras

Miguel Contreras

September 10, 2025

5  out of  5
rating by Miguel Contreras
"For more than 10 years, they have attended me in this office, and the last few years Irma has been my agent. EXCELLENT SERVICE, friendly, always on track with my policies, with which I’m really appreciative of. Highly recommend."
We responded:
"Miguel, Your continued loyalty to our agency means the world to us! You're in great hands with Irma! We will always be here for you! - Barry"
Profile photo of Charles Benford

Charles Benford

September 9, 2025

5  out of  5
rating by Charles Benford
"Joyce Tate is very professional, knowledgeable in all lines of insurance. My family have my auto and homeowners and life at this office. Joyce also specializes in Life ins. I highly recommend her and Barry Hoakin State Farm."
We responded:
"Charles, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Barry"
Profile photo of Sherell Wood

Sherell Wood

September 4, 2025

1  out of  5
rating by Sherell Wood
"I’ve been filling out info online and sending emails to the office attempting to get a new quote for a new vehicle and make changes to existing auto and homeowner policies (yes, a loyal client); however, I cannot get a returned call or email."
We responded:
"Sherell, thank you for sharing your feedback. We want to clarify what actually took place. Our team was in direct communication with you — including after hours — regarding your recent vehicle purchase. We provided you with a new-vehicle quote right away, but you indicated the price wasn’t what you were hoping for and that you were going to check with another company. We also reviewed our records and did not find recent unanswered emails from you; in fact, the last email on file was in July and was handled at that time. While we understand that insurance pricing can sometimes feel frustrating, the idea that we ignored your requests is simply not accurate. We take great pride in serving our customers promptly and personally, as reflected in the 300+ five-star reviews our agency has earned. That level of service is the standard we hold ourselves to every day. If you would like to revisit your options or discuss ways we might adjust coverage to fit your budget, we’d be glad to continue the conversation. - Barry "
Profile photo of Elise White

Elise White

September 2, 2025

5  out of  5
rating by Elise White
"Ms. Joyce Tate and Maria Baldit were very assisting on today and anytime I call or come in. I appreciate them both. This is the office to come to. Very knowledgeable. Thx ladies"
We responded:
"Elise, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Barry"